This Privacy Policy describes how Sketchman Studio (“we”, “us”, or “our”) handles information in connection with our software applications, services, and website.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect minimal information necessary to operate and improve the Service.
1.1 Information You Provide
If you contact us, including by email, support forms, or ticket system, we may receive:
- Email address (optional in some cases)
- Message content
- Subject
This information is used solely to respond to your request and provide support.
1.2 Automatically Collected Information
We may collect limited, non-personal technical information such as:
- Crash logs or error information
- Operating system version
This information does not directly identify you personally and is used only to improve application stability and performance.
1.3 Website Analytics
We use analytics tools such as Google Analytics to understand website usage, including:
- Pages visited
- General location information (non-precise)
- Browser and device type
- Traffic and usage patterns
This information is aggregated and is used to improve the website and user experience.
1.4 Cookies
Our website may use cookies and similar technologies for:
- Analytics
- Basic website functionality
- Performance and security
You can control cookies through your browser settings.
2. Third-Party Services
We rely on third-party providers to operate parts of the Service, including:
- Apple App Store
- Google Play
- PayPro Global
- RevenueCat
- Cloudflare
- Google Analytics
Important: All payments are processed by third-party providers. We do not collect or store your payment card details.
Cloudflare may process IP addresses and technical request data as part of providing content delivery, performance, and security services for the website.
3. Data Storage
- We do not store personal user data on our own servers.
- Applications primarily store data locally on your device.
- Any content you create remains under your control.
4. No Account Requirement
Our applications do not require user registration, and we do not maintain user accounts.
5. No Data Selling
We do not sell, rent, or trade user data.
6. Advertising
We do not display third-party advertisements and do not use advertising SDKs.
7. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us, and we will take reasonable steps to delete such information.
8. Security
We take reasonable technical and organizational measures to protect information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights regarding your personal data. Since we generally do not store personal user data on our servers, such rights may be limited in practice, but you may still contact us with any privacy-related request.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact
If you have any questions about this Privacy Policy, you can contact us at:
Email: [email protected]